Shop Safe Guarantee

The following shop safe guarantee is for shopping with our affiliate Petsmart.

We are very confident in the security of Internet transactions, therefore we offer our Safe Shopping Guarantee. If unauthorized charges are made to your card as a result of shopping at PETsMART.com we will cover your liabilities. (In the event of unauthorized usage, you must first contact your credit card provider in accordance with its reporting rules and procedures).

Federal Law Protection
Under the Fair Credit Billing Act, federal law protects all of your credit card purchases. In the very unlikely event that your credit card is stolen over the Internet, your maximum liability is $50. If your credit card company holds you responsible for this amount, PETsMART.com will reimburse you up to $50.

Best Technology Available
PETsMART.com takes every precaution to ensure that your credit card information is secure. We utilize SSL (Secure Sockets Layer), the industry standard security protocol. All of your ordering information is encrypted using this secure server for maximum security. We also use Apache's Stronghold Server technology, which safeguards your online order by requesting authentication for server access, encrypting private information, and protecting the integrity of your data. We also maintain a certificate with Verisign that serves as an electronic substitute for your signature.



Read more about PetSmart's Shop Safe Guarantee.